The following Terms and Conditions govern the use of this website, gabor-wigs.com. Please read them carefully before accessing the site. By using this website, you indicate your acceptance of these terms. If you do not accept these terms, please do not use this site.
Placement of Orders
By placing an order on gabor-wigs.com, you represent that you are at least 18 years old and legally able to enter into contracts. You agree to abide by our policies and procedures.
Product Availability
We make every effort to provide current product availability information, but please note quantities are subject to change without notice based on orders placed. Products may sell out quickly.
Pricing
All prices posted on the site are subject to change without notice. Prices shown include shipping and handling charges. Sales tax will be added at checkout where applicable.
Promotions and Discounts
Promotions, coupons, and discounts cannot be combined unless expressly stated. Gabor Wigs reserves the right to revoke discounts due to unauthorized use or violation of policies.
Payment
We accept Visa, MasterCard, American Express, Discover, PayPal, Apple Pay, and Google Pay. Credit card payments are processed securely through industry-standard encryption.
Cancellations and Changes
If you need to cancel or change an order, contact us immediately. We will make every effort to accommodate requests, but orders in processing or transit cannot be changed.
Shipping Policy
We ship only to addresses within the continental United States. Shipping rates and delivery estimates are shown at checkout. Tracking information is provided in your order confirmation email. Some carriers may require a signature or ID on delivery.
Undeliverable Packages
If an order is returned to us as undeliverable, we will cancel the order and refund the purchase amount, excluding original shipping charges. Re-shipments will incur additional shipping fees.
Returns and Exchanges
Return/Exchange Period
Purchases may be returned or exchanged within 60 days of the order date for a full refund or exchange. Items must be returned in new, unused condition with original tags and packaging.
How to Initiate a Return
To start a return, email customer service at [email protected] or call 1-800-555-2368. We will provide instructions and arrange for pick-up or shipment of the return parcel.
Return Shipping Costs
Customers are responsible for return shipping costs unless the return is due to our error. Use a trackable shipping service and keep proof of postage. Returns lost in transit are the customer’s responsibility.
Exchanges are treated as new orders and may incur new shipping fees. We offer free shipping exchanges if due to our error or order damage.
Refunds
Refunds are made to the original payment method. Allow 5-7 business days from return receipt for refund processing. We will notify you once the refund is issued.
Sale items, gift cards, and shipping/handling charges are non-refundable according to our standard policy.
Right to Refuse Returns
Gabor Wigs reserves the right to refuse returns in certain situations:
- Return request is made more than 60 days after order date
- Product is damaged due to misuse or improper care
- Product is excessively worn, used, or altered from original condition
- Return shipping is not pre-paid and traceable
- Required return documents are not included
We will notify you if a return is deemed ineligible for refund/exchange and arrange for the item to be returned to you.
Product Care and Accuracy
Wig Care
All wigs and hair additions require care and maintenance. Review our Wig Care Guide for tips to keep your hair looking beautiful. Damage from improper care or misuse is not covered under warranty.
Website Accuracy
We make every effort to provide complete and accurate product images, colors, sizes, information, and pricing on our website. However, we cannot guarantee 100% accuracy. Actual colors and styles may vary slightly from images. For the most accurate information, please contact us prior to purchase.
Warranties
Gabor Wigs guarantees the quality of our products. Defects in materials or construction will be repaired or replaced at our discretion. Normal wear and tear from regular use is not covered. Evidence of misuse or neglect voids the warranty.
Sizing
We make every effort to display accurate sizing guides and measurements for our products. However, fit may vary depending on styling, head shape, and hair density. For best results, consult our wig experts prior to purchase.
Allergens
Wigs and hair additions may contain potential allergens like latex, glues, or chemicals. Please review ingredients carefully and ask questions before purchase if you have sensitivities. Returns based on undisclosed allergies may be subject to a restocking fee.
Security and Privacy
Data Protection
We are committed to protecting customer data and privacy. Our practices are outlined in detail in our Privacy Policy. We use SSL encryption and tokenization technology for credit card processing to reduce risk.
Account Security
Customers are responsible for safeguarding login credentials to their account. Do not disclose your password. Notify us immediately of any unauthorized account access.
Age Restrictions
Use of this website is intended for adults only. Customers must be at least 18 years old to place orders. We do not knowingly collect information from children under age 13.
Communications
By providing your contact information, you consent to receiving messages related to your orders and account. You may opt out of promotional emails through the unsubscribe link in each message.
External Sites
Our site may contain links to third party sites. We are not responsible for the content, policies, or practices of external sites. Use caution when visiting third party destinations.
Legal Terms
Intellectual Property
All content on gabor-wigs.com, including product images, descriptions, pricing, and branding are copyrighted and owned by Gabor Wigs or its licensors. Use or distribution of our proprietary content without permission is prohibited.
Product Guarantee
We stand behind the quality of our products. Items may be returned within 60 days in new, unused condition for a full refund or exchange. Customers are responsible for shipping costs on returns.
Limitation of Liability
Gabor Wigs will not be held responsible for indirect, incidental, or consequential damages from use of our products or site. Damages recoverable by law are limited to the purchase amount.
Dispute Resolution
These terms shall be governed by the laws of the State of California. Any disputes arising from these terms or gabor-wigs.com will be resolved through binding arbitration rather than in court.
Right to Modify Terms
Gabor Wigs reserves the right to modify these terms at any time. Updated terms will be posted on this website with an updated effective date. By continuing to use our site, you agree to the most current terms.
Contact Us
If you have any questions about these Terms and Conditions, please contact:
Gabor Wigs
123 Wig Lane
Los Angeles, CA 90001
Email: [email protected]
Phone: 1-800-555-2368
These terms were last updated on March 1, 2023
Frequently Asked Questions
Can I return my wig if I don’t like it?
Yes, unused products can be returned within 60 days of purchase for a full refund or exchange. Items must have original tags and packaging. Return shipping costs are the customer’s responsibility.
How do I know if a wig will fit me?
Our size charts and wig measurements can help guide you, but results vary. For best fit, consult one of our wig experts prior to purchase. You may exchange wigs within 60 days if the size is incorrect.
When will I be charged for my order?
Your card is authorized at order placement, but not captured until the order ships. If funds aren’t available at shipment, your order may be canceled. For PayPal orders, payment is captured immediately.
Is it safe to use my credit card online?
Yes, we use industry-standard encryption protocols like TLS and tokenization to protect your data. This reduces fraud risk significantly. However, no data transmission is 100% secure.
How quickly will I get my order?
Most in-stock orders ship within 1 business day. Delivery estimates are shown at checkout based on your shipping address. Allow extra time for customized or hand-tied wigs.
What should I do if my order is wrong?
Contact us immediately if your order is incorrect or damaged in shipment. We will make arrangements for a refund, exchange, or replacement at our expense.
Can I change or cancel an order?
You may request order changes or cancellation by phone or email. We will try to accommodate requests, but cannot alter orders already in fulfillment or transit.
Do you offer financing or payment plans?
We accept major credit cards only at this time. However, many cards offer deferred interest promotions you can take advantage of at checkout. Contact your issuer for details.
Am I responsible for duties and import taxes?
No, our pricing includes all applicable domestic taxes and import duties to the continental US. No additional taxes are collected on delivery.
When will I get tracking info for my shipment?
Tracking numbers are provided in your order confirmation email once the label is generated. Packages are scanned into the carrier’s system when tendered from our facility. Live tracking details take 24-48 hours to populate.
How do I care for my human hair or synthetic wig?
See our Wig Care Guide for tips. Use quality products designed for wigs and avoid harsh chemicals or heat styling to help wigs retain their shape and luster. Handle gently and store properly between wears.
Can I return my wig if I remove the tags or alter it?
Merchandise must be returned in its original, unaltered condition with tags attached for a full refund or exchange. Any evidence of wear, use, or alterations voids the returns guarantee.
Summary of Key Points
- By using our website, you agree to abide by these terms and conditions. Please review them carefully.
- Product availability and prices are subject to change without notice. Promotions cannot be combined unless expressly stated.
- You must be at least 18 years old to place orders on our website.
- Returns and exchanges are accepted within 60 days for refund or exchange. Return shipping costs are the customer’s responsibility.
- We stand behind our products and guarantee your satisfaction. See our policies for details.
- Customers are responsible for safeguarding login credentials. Notify us promptly of unauthorized account access.
- We make every effort to provide accurate product representations on our site, but cannot guarantee 100% accuracy.
- Our products may contain potential allergens like latex or chemicals. Please review ingredients carefully.
- We reserve the right to modify these terms at any time. Updated terms will be posted online.
- For questions about orders, returns, or other issues, please contact our Customer Service team for assistance.
Placing Your Order
Ready to order your Gabor wig? Here’s what you need to know about placing orders on our website:
- Browse our inventory by clicking Shop at the top menu bar. Filter by style, color, size, etc to find your perfect wig.
- Once you’ve selected an item, choose your color/size options if prompted, then click Add to Cart.
- When you’re ready, click Checkout in your shopping cart. Log in or select Guest Checkout.
- Enter your shipping address, email, and payment information on the secure checkout page.
- Review the order summary, accept the terms and conditions, then click Place Order.
- You’ll receive an order confirmation email with details and tracking info once it ships.
Order Changes/Cancellations
To modify an order, call or email us immediately. We’ll try to accommodate requests, but cannot alter orders in fulfillment or transit.
Sales Tax
Based on your shipping address and local laws, sales tax is added at checkout where applicable.
Promotions
Coupon codes and discounts must be entered prior to checkout submission to redeem offers. Promotions cannot be applied retroactively to orders already placed.
Shipping Timelines
In-stock orders ship within 1 business day. Allow 3-5 days for delivery within the continental US. Hand-tied and custom wigs may require additional production time.
Have questions? Reach out anytime – we’re happy to help with your order!
Payments, Pricing, and Promotions
Here are some details about payments, pricing, discounts, and coupons on our website:
Secure Payment
We accept Visa, Mastercard, Discover, American Express, PayPal, Apple Pay and Google Pay. Card payments are processed through secure tokenized encryption.
Pricing
Prices shown include shipping charges and sales tax where applicable. Pricing is subject to change without notice based on inventory fluctuations.
Discounts and Coupons
Sitewide sales, category discounts, and promo codes must be entered at checkout to redeem offers. Discounts cannot be combined or applied retroactively unless expressly stated.
Taxes
Based on your shipping destination and local tax laws, sales tax is added at checkout where required. This is reflected on your receipt.
Shipping Cost
Standard shipping fees are built into the price shown. No additional shipping charges are collected unless expedited shipping is requested at checkout.
Payment Capture
Your card is authorized at order placement but not captured until shipment. For PayPal orders, payment is captured immediately at checkout.
Have a promo code or question about pricing? Chat or call us anytime! We’re happy to apply your discount.
Shipping, Delivery, and Tracking
Here’s what to expect for shipping, delivery, and tracking your Gabor Wigs order:
Shipping Timeframe
Most in-stock orders ship within 1 business day. Allow 3-5 days for delivery within the continental US. Hand-tied wigs may require additional production time.
Shipment Confirmation
You’ll receive shipment confirmation and tracking information by email when your order leaves our facility.
Live Tracking
Tracking details take 24-48 hours after shipment to activate in the carrier’s system. You can monitor progress in real-time online via the tracking link.
Delivery Requirements
An adult signature and ID may be required at delivery for high-value parcels. If no one is available, the carrier may hold it for pickup or arrange redelivery.
Non-Deliverable Packages
If your order is returned as undeliverable, we’ll cancel and refund the purchase amount minus original shipping fees. Re-sending orders incurs new shipping charges.
Carrier Availability
We ship via UPS and USPS within the continental US only. We cannot ship to PO boxes, APO/FPOs, or outside the mainland US.
Let us know if you have any other delivery needs or questions! We’re here to help.
Returns, Refunds, and Exchanges
If you need to return or exchange an item, here’s how our policy works:
60 Day Guarantee
Purchases can be returned or exchanged within 60 days of the order date for a refund or swap. Items must be in new, unworn condition.
Return Requests
Email [email protected] or call 1-800-555-2368 to start a return. We’ll provide a prepaid return shipping label or drop-off instructions.
Return Shipping
Customers are responsible for return shipping costs unless the return is due to our error. Use a trackable carrier and keep proof of postage. We cannot refund items lost in transit.
Refunds
Once your return is received, allow 5-7 days for refund processing back to the original payment method. Sale items and gift cards are non-refundable.
Exchanges
Exchanges are treated as new orders and may incur new shipping fees. If exchange is needed due to our error, return shipping will be prepaid.
Have questions? Reach out – we’re here to help with returns!
Website Security, Privacy, and Legal
Gabor Wigs respects customer privacy and security. Here are some key points about our policies:
- We use encryption, tokens, and access controls to protect data. However, no data transmission online is 100% secure.
- Customers are responsible for safeguarding login credentials to their account. Contact us immediately regarding unauthorized access.
- We collect personal information provided during account registration, purchases, and communications. It is used to process orders and for customer service efforts.
- We may collect anonymized data like IP addresses, browsing behavior, device types to improve the customer experience.
- Customers can opt out of promotional emails through the unsubscribe link at the bottom of each message.
- We do not sell or share your personal information with third parties for their marketing purposes.
- For full details, please see our Privacy Policy and Terms & Conditions pages. Feel free to contact us if you have any other questions!
Account Registration and Management
Here’s what you need to know about registering for an account on our website:
Account Creation
- Use the Sign Up link at the top of the website to create a new account
- Enter your name, email, and password to register
- Double check your email for account confirmation – you must verify the address
Order History
- Your Order History containing past purchases is available under My Account
- Download digital receipts and track order status
- Make returns and exchanges from this portal (within 60 days)
Account Details
- Manage your name, email, password, and contact info under My Account
- Save multiple shipping addresses for convenience
- Edit payment methods safely and securely
Communications
- Opt out of promotional and marketing emails at any time
- Every message contains an unsubscribe link
- You consent to transactional emails about orders, shipping, etc by registering
- Review communications preferences under My Account
Have an issue or question about your account? Reach out to us anytime!
